Rapid Response Service
POC CODE : RRS02

Caring, with a passion for high standards and attention to detail”

Our Rapid Discharge Service (with transport) from any hospital us a specialised service care package that offers additional comfort and convenience to individuals who are being discharged from the hospital after receiving medical treatment.

Our team of personal care assistants are fully trained to support you to maintain a lifestyle of your choosing

The Care Manager has gone above and beyond his job description for us to ensure that my children don’t miss out on school. I now have a PA from Chelmscare to enable my family to have good continuity of care”.

Miss Kearns

live in care services

Respite Care 24/7  On-Call with Rapid Response Care

Our 24/7 On-Call with Rapid Response Service provides immediate assistance to individuals who may require care and support outside working hours or to those facing an unexpected urgent or crisis situations within their homes. This type of service is particularly valuable for individuals with complex medical needs who lives independently. Our goal is to address emergency or critical needs promptly and prevent the individual from being hospitalised or placed in long-term care facilities.

Here are some key features of a homecare service with 24/7 On-Call and rapid response:

Continuous and Extended Availability:

Our 24/7 On-Call with Rapid Response Service is available 24 hours a day, seven days a week. Our highly trained team of Specialist Personal Care Assistants will reach out for assistance whenever the need arises.

Immediate Response:  

Our Rapid Response Team will be dispatched to the individual’s home promptly in response to urgent situations, emergencies, or crises. This can include falls, medical complications, sudden changes in health, or other critical incidents.

Comprehensive Care and Services

Our team of Specialist Personal Care Assistant will provide comprehensive care and support, addressing the individual’s physical and emotional needs. They can also assist with personal care (bathing, dressing, grooming), mobility support, meal preparation and emotional support.

Types of Situations

These services typically address situations such as falls, medical emergencies, sudden changes in health, and other incidents that put the individual’s well-being at risk. The response can also address situations where the primary caregiver is temporarily unavailable or incapacitated.

Preventing Hospitalisation:

The goal of our 24/7 On – Call with Rapid Response Service Care Package is to prevent unnecessary hospitalisations by addressing all non-medical issues in the individual’s home environment. This approach can lead to cost savings and increased comfort for the individual.

Transitional Care:

In addition to addressing emergencies, our team of Specialist Personal Care Assistants can help individuals transition from hospital or rehabilitation facilities back to their homes, ensuring a smooth and safe reintegration.

Overall, Our 24/7 On-Call with Rapid Response Service is designed to offer comprehensive, continuous and extended care for individuals who need it most, allowing them to remain in their homes while receiving the support and assistance required to maintain their well-being and quality of life. These services are particularly important for those with chronic illnesses, complex medical conditions, or those who may face unpredictable emergencies.

What our service users say about us

Our flexible and unique approach to homecare service will enable you to receive the extra help and support you need in the comfort of your own home.

I have been disabled for near on 70 years having contracted polio when I was only 6 months old. In the last year not only have I lost my Wife but also my independence. Its no easy to accept that you need care…

Mr Powell

The Care Manager has gone above and beyond his job description for us to ensure that my children don’t miss out on school. I now have a PA from Chelmscare to enable my family to have good continuity of care”.

Miss Kearns

Chelmscare has been amazing with my husband who was a cancer patient. I couldn’t have asked for a better care company to have provided care for him They are the type of company who don’t see caring as a job but as a duty of care…

Mrs Obote