Client Affairs
POC CODE : HSC02

Your home is your sanctuary, and our Personal Care Assistants are the guardians of your well-being, ensuring your safety, comfort, and happiness”

Our team of personal care assistants are fully trained to support you to maintain a lifestyle of your choosing

The Care Manager has gone above and beyond his job description for us to ensure that my children don’t miss out on school. I now have a PA from Chelmscare to enable my family to have good continuity of care”.

Miss Kearns

live in care services

Managing Service Users Finanace:

Our Client Affairs Service, which is provided by our Accounts and Finance Department, is designed to provide financial assistance to individuals who are unable to do so due to permanent or temporary physical disabilities.

Here are some features of our Client Affairs Service:

Assistance with Financial Tasks:

We can assist our Service Users with basic financial tasks such as balancing cheque books, organising bills, and making payments. This assistance should be provided at the service user’s request and with their explicit consent.

Record keeping:  

If we are involved in a Service User’s financial management tasks, we will always maintain detailed records of all financial transactions and ensure transparency. This includes keeping receipts, providing regular financial statements, and obtaining approval for expenses.

Financial Safeguards

We will always act in the best interests of the Service User and avoid any conflicts of interest. They should not commingle the Service User’s funds with their own and should follow all applicable laws and regulations.

Our Accounts and Finance Department will always ensure that the management of Service Users’ finances is carried out with the highest level of integrity and transparency. Legal requirements and ethical considerations will be strictly adhered to, and the best interests of the Service User will always be our primary focus at all times.

What our service users say about us

Our flexible and unique approach to homecare service will enable you to receive the extra help and support you need in the comfort of your own home.

I have been disabled for near on 70 years having contracted polio when I was only 6 months old. In the last year not only have I lost my Wife but also my independence. Its no easy to accept that you need care…

Mr Powell

The Care Manager has gone above and beyond his job description for us to ensure that my children don’t miss out on school. I now have a PA from Chelmscare to enable my family to have good continuity of care”.

Miss Kearns

Chelmscare has been amazing with my husband who was a cancer patient. I couldn’t have asked for a better care company to have provided care for him They are the type of company who don’t see caring as a job but as a duty of care…

Mrs Obote